Our Knowledge.


Frequently Asked Questions

  • Why does my tampon applicator have a hole in it?

    All Femtex® and First Quality Hygienic private label tampons have a feature known as the "Posi-Lock Punch® ". The "Posi-Lock Punch® " is a design feature that prevents the accidental separation of the applicator tubes before use.

  • Where can I get Femtex® tampons?

    You can obtain a list of retail outlets in your area by calling 800-488-3130, ext 2439 or via e-mail at fqhsales@firstquality.com.

  • What absorbency should I use?

    When using tampons always select the tampon with the minimum absorbency that will control your menstrual flow. It is not unusual to have different flow rates during your menstrual cycle and you should select the absorbency(s) that work best with your menstrual flow.

  • How do I insert a tampon?

    The most important step is to relax and follow the instructions on the leaflet provided in the package. If you need step by step instructions Click Here!

  • What's the longest amount of time I can leave a tampon in?

    We recommend changing tampons at least once every eight hours. Tampons are effective for use during the day or for overnight protection.

  • What is TSS?

    TSS or Toxic Shock Syndrome is a rare but serious disease that has been associated with the use of tampons. TSS is believed to be caused by toxins produced by a strain of bacteria Staphylococcus aureus that is often present in men, women and children. In rare instances the toxin produced by some of the bacteria is not destroyed by the antibodies in our bloodstream and TSS can occur.

  • How do I know if I have TSS?

    TSS must be diagnosed by your doctor but it does have symptoms you can recognize!

    • Sudden Fever (102 F or more) and vomiting
    • Diarrhea
    • Fainting or near fainting when standing up
    • Dizziness
    • A rash that looks like a sunburn

  • What do I do if I notice any of the TSS symptoms?

    If you notice any of the symptoms of toxic shock you should immediately remove your tampon and contact your physician. Make sure to explain to your physician the symptoms you are experiencing if you suspect TSS.

  • I realize TSS is rare but if I have TSS can it be treated?

    TSS is generally treatable with antibiotics. It is important to be aware of the symptoms and contact your doctor as soon as you notice a problem.